In response to COVID-19

 

MAY 19 , 2020

By now you have most likely heard that Governor Andrew Cuomo has stated salons can open as early as Phase 2 of our regional re-opening plan. Our Glam Team has been preparing for re-opening and we are proud of the measures we will be taking to keep our clients safe. Our entire team has been certified by Barbicide and additional COVID-19 sanitation courses and we have also been taking additional online trainings while at home to keep up on new trends and techniques.

 

There is currently no concrete date for a Phase 2 opening. We know you are just as eager to see us as we are to see you but we ask that you are patient with each of our stylists as we work through rescheduling clients. Once we have a definite date for Phase 2 opening, given to us by our local officials, we will begin the process of reaching out to clients who were on our books from March-May and then open our schedules to new appointments.

 

Prior to opening we will communicate all of our new procedures and social distancing guidelines via email and social media. Please be on the lookout for that communication. It is extremely important that everyone complies with regulations in order to have the best possible opening.

 

In the meantime please remember that our online store is open for curbside pickup. We have several options for gray coverage including our root touchup powder, KMS sprays, and color conditioners. If you have any questions on products please reach out to your stylist.

 

Thank you all for your ongoing support and we cannot wait to see you safely back in our chairs!!

MARCH 21, 2020

As we continue to learn more about COVID-19, caused by the novel coronavirus, the safety of our clients is our first priority. As many of you have read, it is being mandated that all New York State personal care services temporarily shut their doors until further notice. Please be patient with your stylists as they attempt to reschedule appointments.

 

In the meantime, if you would like to support your stylist during these hard times you may purchase an e-gift card online to use later. Many of our stylists are offering their customers perks when doing this. You may purchase products online and we will schedule a curbside pick up with you.

 

Our Glam Team will be behind the scenes thinking of new ways to accommodate and provide for our clients' needs when our doors re-open. We are with you. We are prepared to heal. 

1780 East Ridge Road, Inside the Atrium Mall

Rochester, NY 14622

(585) 435-4861

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